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Return & Refund Policy

Our Return and Refund Policy was last updated on 1st November 2022.
Thank you for shopping at Mycradlle.
If for any reason, You are not completely satisfied  a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in

Definitions
For the purposes of this Return and Refund Policy.

  • “Company” (referred to as either “the Company”, “We, “US” or “Our” in this Agreement) refers to [COMPANY INFORMATION]
  • “Goods” refers to the items offered for sale on the Service.
  •  “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the Website.
  •  “Website” refers to Mycradlle, accessible from mycradlle.com
  • “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of %Wch such individual is accessing or using the Service, as applicable.

Our Shipping policy

Your order will be shipped within 5 to 10 days after the order was placed.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for canceling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear staWment. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  •  The Goods were purchased in the last 14 days.
  •  The Goods are in the original packaging.
 The following Goods cannot be returned:
      • The supply of Goods made to Your specifications or clearly personalized.
      • The supply of Goods which according to Mair nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
      • The supply of Goods which are Oct CU table for return due to health protection or hygiene reasons and were unsealed after delivery.
      • The supply of Goods that are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:
Keshav Engineering,
893/1,rajyog compound,
o/p channdegra ind. Estate,
makarpura gidc,
Vadodara.
We cannot be held responsible for Goods damaged or lost return shipments. Therefore. We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If Me Goods weren’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to You later, We will send the refund to the gift giver.